April 28, 2016

Position Title: Visit Oakville Ambassador

Reports to: BIA (Bronte, Downtown) Executive Directors

Pay: $11.25 per hour

Job Type: Part-time contract (approximately 24 hours per week, includes weekends and holidays)

Job Duration: Late May – Labour Day

Location: Bronte Village, Downtown Oakville and/or special events

Close Date: 5pm on Wednesday, May 4, 2016

Position Summary:

Oakville welcomes approximately one million visitors to town each year and summer is peak visitor season.

Visit Oakville Ambassadors will provide friendly, helpful service to visitors and residents, contributing to a pleasurable visit and leaving a positive impression of Oakville. Visit Oakville Ambassadors duties will include:

Providing exceptional visitor services

  • Greeting and welcoming visitors and residents
  • Listening and responding to visitor questions
  • Providing detailed information on/referrals to:
    • Where to eat, stay, shop
    • Events and attractions
    • Locations and directions

Collecting visitor information

  • Keeping records and daily log sheets
  • Managing the visitor guest book
  • Coordinating a visitor survey

Overseeing the Visit Oakville information booth

  • Maintaining a safe and attractive booth at all time
  • Stocking informational brochures
  • Other duties, as needed.

Knowledge & Skills:

  • Excellent communication, interpersonal and customer service skills are essential
  • A thorough knowledge of the Oakville community
  • Excellent computer skills including internet applications such as Google maps
  • Positive, self-motivated and dependable
  • A valid driver’s license is an asset

Successful candidates will need to be available two weekdays in mid-May for training and to work the Victoria Day, Canada Day, Civic Holiday and Labour Day weekends.

Interested candidates can send resumes to:

info@visitoakville.com

We appreciate your interest but no phone calls please.